Senior Group Manager – WNS Global Services

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Company Name: WNS Global Services
South Africa

Company Description:

⦁ WNS Global Services is a global Business Process Management leader.
⦁ WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Healthcare, Insurance, Manufacturing, Consulting and Professional Services, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities.
⦁ There are more than 55,000+ employees working in WNS Global services.
⦁ Our global footprint spans 17 countries with 53 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.


⦁ We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our five people promises and keeping employee experience at the core.
⦁ Our purpose is to bring possibilities to life.
⦁ We believe everyone should have access to the transformative power of financial services to help them plan, dream and aspire to change their lives for the better
⦁ Every day, we look for opportunities to engage candidates.
Job Description:
⦁ An exciting opportunity for a Senior Group Manager has just become available on our Data Science team.
⦁ The main purpose of this role is to be the head of our Data Science Team within WNS, which includes the Management Information, Business Intelligence and Analytics teams in South Africa.
⦁ To support business/services area leadership in the implementation of strategic plan through the effective management of teams.
⦁ To support the partner in delivery of services to the client’s premises on specific delegated engagements and projects.

Job responsibilities and skills:

⦁ Solutions Identifying, defining, analyzing and documenting client requirements Organizing, translating, specifying and modeling client requirements into solutions
⦁ Candidate must collaborate with fellows and partners to build business solutions and solve business problems.
⦁ Project Delivery
⦁ End-to-end management and delivery of the project plan:
⦁ Data validating and analysis
⦁ Every day candidate work will make an impact that matters.
⦁ Candidate thrive in a dynamic culture of inclusion, collaboration and high performance
⦁ Organized and self driven
⦁ Language must be fluent in English
⦁ Good analytical skills
⦁ Computer knowledge
⦁ Proficiency in the use of MS Office and the Internet
⦁ Ability to communicate effectively.
⦁ Problem solving
⦁ Customer Focus
⦁ Active Listening skills
⦁ Good Communication skills
⦁ Telephonic skills
⦁ Ability to speak English Fluently and one other African Language.


⦁ A Matric / Grade 12 Certificate or equivalent.
⦁ An Advanced degree or equivalent in a relevant field such as Machine Learning, Computer Science, Statistics, Applied Math, Informatics or other similar fields.
⦁ Experience in process improvement and dedication to client engagements, willingness to learn and execute.
⦁ Service focused personality is essential; Experience is an asset.
⦁ The credit points will be given to those who have 1 to 2 year experience to specific sector within the firm.


⦁ Good people skills and be able to liaise professionally and effectively on all levels
⦁ Empathy and patient in dealing with
⦁ Problem solving and negotiation skills
⦁ Following up and providing feedback
⦁ Risk and Quality management.
⦁ Sustain Profitability.
⦁ Managing work (Including time management)
⦁ Talent Management.
⦁ Must be active to contribute to the business of all aspects.
Key Performance:
⦁ Strategic Impact: Candidate must support the team on delivery of designated engagement.
⦁ Budget/Profitability: Candidate must manage budget through correct budgeting cost and also candidate must control profitability management.
⦁ Development / Growth of Team: Candidate must be expert while sharing knowledge with the team members.

Key Information:

⦁ Kindly note that this job advertisement provides summary of capabilities which are required and all candidates shortlisted will receive a full list of capabilities.
⦁ COVID-90 Vaccination is mandatory because of reducing the likely hood of serious illness, death and infection.
⦁ Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Vacant Position: 20

How to apply:

⦁ Kindly read all the terms and conditions before apply for this post.
⦁ Candidate must be National of South Africa.
⦁ Applications for mentioned post are invited for Both Male and Female.
⦁ Candidate must have at least 1 to 2 years of experience in the relevant field.
⦁ Only online applications will be considered.
⦁ By hand submission of application will not be considered.
⦁ Incomplete application or missing data or information will not consider and application will be reject.
⦁ The eligible candidates are advised to submit the online application with required information the link for online application is given below.
⦁ By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.
⦁ Discover the life that awaits you at Accor ,visit
⦁ Candidate should submit online application till the last date is 06-11-2022

Company Name: WNS Global Services
Job Category Management
Seniority Level Mid- Senior Level
Job Location: Cape town, South Africa
Postal Code: 7441
Locality: South Africa
Country ISO Code: ZAF
Regional ISO Code: South Africa
Phone: +27 21 526 6789


Unit  Monthly
Currency ISO Code ZAR
Value 80k to 90k ZAR
Employment Type Full time

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